Papaya

Compliance

Privacy Policy

Terms of Service

SMS Policy

January 15, 2025

This policy specifically covers account-related messages about Papaya's Text-to-Pay program. Papaya's network of partners use the Text to Pay program to provide their customers with a convenient & secure method to view & pay bills via text.

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By providing us with your mobile number and opting-in, you give Papaya permission to send you account-related text messages, like payment reminders and notifications, in conjunction with the services you have requested.

Take note that: 

  • Number of messages will vary by account.
  • By providing us with your mobile number and opting-in, you agree you have ownership rights or permission to use the number given to us.
  • Message and data rates may apply.
  • To opt-out, text STOP to Papaya's short code or text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.
  • To request support, text HELP to our short code or email us at help@ppaya.com.
  • If your handset does not support MMS, any MMS messages sent
    may be delivered as SMS messages.
  • Wireless carriers are not liable for undelivered or delayed messages.
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